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Problems With the HP Optical Mouse Model 5187URF

    Battery Life

    • The battery life on the HP 5187URF optical mouse can vary widely between brands and types of batteries. Even if you just changed the batteries, your first step should be to swap them out with a new set. Rechargeable batteries tend to last the longest with this mouse, but only if those batteries are fully charged. Get into the habit of throwing the old batteries into a charger as soon as you take them out of the mouse so that they will be ready for next time. You can use regular alkaline batteries in your 5187URF mouse, but the battery life is generally not as long. Battery life varies with how much you use your computer and laptop.

    Mousing Surface

    • While you can use the HP 5187URF optical mouse without a mouse pad, you do need to provide it with a smooth mousing surface. One of the most common problems with this mouse is a sticking mouse pointer, and that most often is caused by a sticky or uneven mousing surface. If you find your mouse pointer is sticking or refusing to move, clean the surface thoroughly and see if that resolves the problem.

    Glass Desks

    • If you have a clear glass desk or workstation, you may find that your 5187URF mouse suddenly stops working. The mouse may not be able to receive a proper signal through the glass, so it is best to use a mouse pad if you have a glass desk or other clear work surface. You can experiment with different positions for the mouse and see if that makes a difference, but it generally is best to use a mouse pad.

    USB Connection

    • The USB connector that comes with the HP 5187URF cordless optical mouse is very easy to knock loose, especially if you have a laptop and move it around a lot. If a previously functional 5187URF mouse suddenly becomes unresponsive, the first thing to check is the USB connection. Try pulling the USB connector out and moving it to another USB port to reestablish communication. Once the mouse is working in the new USB port you can move it back to the original one if you prefer.



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