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Outlook Won't Remember a Password

    Find PST File

    • 1). Double-click on the Microsoft Outlook icon on the desktop.

    • 2). Click the "File" drop-down menu and select the "Info" option. Click the "Account Settings" option and then go to the email tab.

    • 3). Select your email account from the list. Look under the "Selected e-mail accounts delivers new e-mail messages to the following location" section. You will see the path for the location of the PST file for your account.

    • 4). Make a note of the location for the PST file on a piece of paper.

    Create New Profile

    • 1). Click the "Start" button and go to the "Run" option. Type "Control Panel" into the text box and then press the "Enter" key. Double-click on the "Mail" icon to display the Mail Setup dialog box.

    • 2). Click the "Show Profiles" button. Click "Add" under the "When starting Microsoft Office Outlook, use this profile" option.

    • 3). Complete the options on the page to set up a new profile. Click the "Finish" button when complete.

    Configure New Profile

    • 1). Double-click the icon for Microsoft Office. Click the "File" drop-down menu and select the "Info" option. Click the "Account Settings" option and then go to the email tab.

    • 2). Select your email account from the list. Click the "Change Folder" option under the "Selected e-mail accounts delivers new e-mail messages to the following location" section.

    • 3). Click the "New Outlook Data File" option and then click the Office Outlook Personal Folders File" option.

    • 4). Refer to the note you made for the location of the PST file. Locate the PST file on your system to use with the new profile. Click the "OK" button to complete the configuration.



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