How to Troubleshoot a PC Dialer Microphone
- 1). Verify that the PC dialer software recognizes the microphone. Launch the software and check its audio source, typically highlighted in a drop-down menu on the software's home screen or found within the "Preferences" or "Settings" options. If you are not sure where to set the audio source, consult the user manual for the specific software.
- 2). Check that the microphone is plugged into the audio input jack on the computer. Most laptop and desktop computers have input and output jacks, and it can be easy to confuse the two. Usually, computers designate the input jack with a microphone or triangle icon, while the output jack is typically labeled with a headphone icon.
- 3). Make sure the PC microphone is powered. If the microphone uses a wired power source, make sure the device's AC adapter is securely plugged into a reliable electrical outlet. Alternatively, many computer microphones use disposable AA or AAA alkaline batteries. As the battery charge gets low, call quality decreases.
- 4). Clean the PC microphone. Dust and other debris can get caught in the tip of the microphone where audio is captured. Use a soft, damp cloth or cotton swab to wipe the end of the microphone.
- 5). Make sure you are positioning the microphone appropriately. Desktop microphones should be positioned 6 to 8 inches from your mouth for best clarity. Make sure the microphone is securely positioned on the desk and does not wobble. If you are using a headset microphone, check that the microphone is as close to your mouth as possible.
