How to Reset an iPhone to Factory Firmware
- 1). Turn off your iPhone by holding down the sleep/wake key, located in the upper right-hand corner of your iPhone, and sliding the red slider that appears on the screen to the right.
- 2). Press and hold the home key down for approximately 10 seconds. A prompt will display asking you to connect your device to iTunes.
- 3). Connect your device to your computer and launch iTunes.
- 4). Wait for the prompt that an iPhone has been detected, and click "OK" to confirm that the device is in recovery mode. The iPhone control pane will now open.
- 5). Click on the "Restore" button located on the iPhone control pane.
- 6). Wait for the restoration to complete. Your computer will display "It is now safe to disconnect your device" when it is finished.
