Why Your Welcome is So Critical in Selling
People say often that first impressions always count.
In Selling, the first welcome is so critical that it should not be overlooked.
In this article, we are going to explore the Welcome strategy and show how critical a step it is in your sales process.
The definition of a Welcome in Sales is akin to the expression and tone that comes from your frame of mind.
Unconsciously people detect your physical, mental, psychological make up at your first meeting.
It is like as if they sense what constitute your being.
According to Researchers, 60-90% of your emotional impact on your client is non verbal.
This means that your non communication skills will make more impact than what you say.
One client will say subconsciously, "I think I can trust this person".
Another one will say, "I need more time to make up my mind on this character".
That first five minutes is so critical because you are being evaluated from all angles.
The client does not know you.
They are hoping that you are and will become the trusted advisor that will look after them and help them solve whatever issue they are facing.
Also at the back of their mind, they have been burnt before with empty promises.
Can this person be trustworthy? If there is a smile on your face, this sets the tone of the encounter.
Do you radiate warmth and a friendly greeting? Are you really pleased to meet this customer? Do you genuinely appear to be pleasant and charming? If you are working behind a computer or on a telephone and communicating with your client, do you put that extra effort to be courteous, inviting, friendly and eager to help? Furthermore, if you carry yourself in a confident & positive manner, you have scored another tick in the clients' mind.
Clients do not like to deal with unkempt, sloppy sales persons.
So make sure that you have checked your clothes, shoes, hair and overall appearance.
This is the psychological bonus that put you the sales person in good stead.
It is so critical that you score points early in your meet and greet because it is like a welcome mat that you lay in front of the client and it says: I respect you.
I value our encounter.
I want to help you.
This is evidenced by the following traits: · It is a biological fact that your thoughts pull the muscle strings that shape your face.
· When you are genuinely happy and relaxed and feel privileged to meet and greet your client, then your facial expression will show it.
You are now on a home run!
In Selling, the first welcome is so critical that it should not be overlooked.
In this article, we are going to explore the Welcome strategy and show how critical a step it is in your sales process.
The definition of a Welcome in Sales is akin to the expression and tone that comes from your frame of mind.
Unconsciously people detect your physical, mental, psychological make up at your first meeting.
It is like as if they sense what constitute your being.
According to Researchers, 60-90% of your emotional impact on your client is non verbal.
This means that your non communication skills will make more impact than what you say.
One client will say subconsciously, "I think I can trust this person".
Another one will say, "I need more time to make up my mind on this character".
That first five minutes is so critical because you are being evaluated from all angles.
The client does not know you.
They are hoping that you are and will become the trusted advisor that will look after them and help them solve whatever issue they are facing.
Also at the back of their mind, they have been burnt before with empty promises.
Can this person be trustworthy? If there is a smile on your face, this sets the tone of the encounter.
Do you radiate warmth and a friendly greeting? Are you really pleased to meet this customer? Do you genuinely appear to be pleasant and charming? If you are working behind a computer or on a telephone and communicating with your client, do you put that extra effort to be courteous, inviting, friendly and eager to help? Furthermore, if you carry yourself in a confident & positive manner, you have scored another tick in the clients' mind.
Clients do not like to deal with unkempt, sloppy sales persons.
So make sure that you have checked your clothes, shoes, hair and overall appearance.
This is the psychological bonus that put you the sales person in good stead.
It is so critical that you score points early in your meet and greet because it is like a welcome mat that you lay in front of the client and it says: I respect you.
I value our encounter.
I want to help you.
This is evidenced by the following traits: · It is a biological fact that your thoughts pull the muscle strings that shape your face.
· When you are genuinely happy and relaxed and feel privileged to meet and greet your client, then your facial expression will show it.
You are now on a home run!
