How do I Find Out Where a Rolex Was Purchased?
- 1). Locate the warranty card. Under the warranty, the Rolex is fully guaranteed for two years after the purchase date (also listed on the warranty card), regardless if the watch is still owned by the original purchaser. The warranty card gives the style number, serial number, bracelet number and dial information.
- 2). Locate the serial number and ensure it matches that on the warranty card. The serial number can be located between the 6 o'clock casing lugs (where the band attaches to the watch casing). In models manufactured after 2005, the serial number is engraved on the inside edge of the watch case, under the crystal, right below 6 o'clock. The serial number is used by Rolex and reflects the date of manufacture; however, Rolex does not release the manufacture dates of specific serial numbers.
- 3). Locate the name of the official Rolex jeweler on the warranty card. This is filled out by the jeweler at the time of purchase, and reflects the place of purchase. The watch can be brought back for repair at this site or any other official Rolex jeweler under warranty for the first two years after the purchase date. The serial number alone cannot be used to determine the place of purchase, because that information is not made public by Rolex.
