How to Cancel a Verizon Wireless Bill Payment
- 1). Log in to your My Verizon account at least four business days before the scheduled bill payment date. Select "Auto Bill Pay" from the options, click "Suspend" and follow the on-screen instructions to cancel the Verizon wireless bill payment.
- 2). Contact Verizon to cancel the payment through customer service. If you don't know your local Verizon wireless phone number, go to the Verizon Set Your Location Web page, enter your ZIP code or select your state from the drop-down menu, then click the "Set Location" button to get a contact number.
- 3). Call or visit the financial institution that maintains the account Verizon is withdrawing the payment from and request a stop payment before the money is withdrawn.
