Cost

• One of the most attractive features of VoIP to customers is its low cost. VoIP phone calls cost much less when compared with traditional phone service due because of the nature of the connection. Calls are placed either over the Internet, connecting one PC to another, or from one PC to a phone line. In the first case, customers are using their existing Internet service to place the call. They are doing so in the second as well, but an additional charge tends to apply. Placing calls to phone lines can be streamlined by subscribing to a VoIP service.
  
  

Mobility

• VoIP lines are superior to their traditional phone line counterparts because of their mobility. Unlike a traditional phone line, with a geographically dependent service, VoIP service is available wherever you can use broadband Internet service. If you are using a VoIP service, all that is required is logging into your VoIP account from wherever you are. You only need to bring along the necessary peripherals, such as a microphone and a headset. Such mobility is particularly good for people who are on the go often, such as those who make frequent business trips.
  
  

Available Features

• VoIP services come with a number of free or low-cost features that make them attractive over traditional phone services. VoIP services offer many features that cost extra on traditional phones, such as three-way calling, caller ID, call forwarding, voicemail and call waiting. In addition to these regular phone features, they also have several benefits that utilize their Internet-based connection. VoIP services can include video communication, simultaneous file or data transfers during conversation, audio conferencing, and features similar to instant messaging such as address book contact status.
  
  

Ease of Use

• Using a VoIP service over a traditional phone line is convenient and easy. This convenience is apparent in the setup process. If you have a broadband Internet connection, all you need is a headset and microphone. There are no additional wires or units necessary, as calls are made through the computer. VoIP connections can be integrated with your pre-existing phone line, up to the point where you can still use your old phone equipment if you so desire -- so long as it is connected to your computer. VoIP connections are often easy and cheap to use, with few disadvantages and many advantages when compared to a regular phone connection.