How to Troubleshoot a WiFi Network Connection
- 1). Check that your wireless router is plugged in and turned on if your computer doesn't see any available Wi-Fi networks. For the best results, connect the device directly to an electrical outlet instead of using an extension cable.
- 2). Make sure the wireless router is plugged into your Internet modem using its included Ethernet cable if you don't have an all-in-one device and your computer sees a Wi-Fi network but can't get online. The router may be broadcasting a Wi-Fi signal, but the signal may not be carrying any Internet connectivity if the router isn't connected to your Internet.
- 3). Remove or turn off other wireless devices near the router if you can get online using the Wi-Fi signal but experience fluctuating speeds. Such devices may cause interference, like microwaves, cordless phones and wireless baby monitors, according to Laptop Magazine.
- 4). Restart your computer. This can help resolve a myriad of connection problems related to software conflicts on your laptop or desktop, according to PC World magazine.
- 5). Verify your wireless network password if the Wi-Fi connection is password-protected. Entering an incorrect password can either block you from joining the network, or keep you from browsing the Web once you've joined. Consult your router documentation for product-specific information on setting or changing a password, or contact the network administrator if using a Wi-Fi connection operated by a third party.
