Technology Software

Cloud Issue Tracking: The Benefits of Virtualized, Web-Based Tracking Software

Cloud issue tracking has been around for several years, but many companies have yet to experience the advantages of tracking issues with a web-based, virtualized tracking tool. If your company is one of them, it may be missing out on important benefits that could improve its productivity and bottom line. Below are the primary advantages of using virtualized, internet-based issue tracking software instead of non-virtualized software.

Cost Savings

Replacing an in house tracking system with a web-based system reduces IT costs in several ways. Unlike a system that is implemented on site, a internet-based system costs nothing to purchase or maintain. Because the tool is houses on the servers of the service provider, it may also eliminate the need to buy new hardware. Because tracking data is stored on the provider's servers, the need for in house data silos decreases, which reduces the cost of hardware maintenance.

Remote System Access

Unlike a cloud issue tracking tool that is accessed over an intranet, web-based issue tracking software is remotely accessible form an Internet terminal. Does you company have employees who work from home, workers who travel on business, or clients who need access to the system? If so, then implementing a web-based system is the best option.

Greater Flexibility

Web-based systems offer more flexibility that non-virtualized, in house systems in two ways: they are accessible from any Internet terminal, and they can be implemented on a monthly payment system that makes it easy to only pay for tracking service as long as you need it. When you use a non-virtualized system, you cannot access the system remotely, and you lack the option to switch out the system with another one without buying a new program and paying for installation costs.

Less Hassle

Increased cost savings, the ability to access the system remotely, and greater flexibility add up to one thing: less hassle. If your company needs to reduce IT expenditures, implement IT solutions that accommodate a mobile workforce, and maintain as much flexibility with the solutions as possible, implementing in house software solutions will only complicate matters.

Conclusion

If your company currently uses non-virtualized issue tracking software on an in house model, implementing it on web-based model instead has at least four advantages: reduce IT costs, remote system access, greater flexibility, and less hassle. To learn more about the benefits of cloud issue tracking software, contact a provider of web-based software solutions today.


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