- 1). Gather your account information and locate your bank account number prior to calling Capital One. Every Capital One checking account, savings account, credit line or credit card account has an account number associated with it.
- 2). Dial the Capital One customer service telephone number. If your call is concerning a credit card account, call: 800-955-7070. If your call is concerning a checking account or savings account call: 888-810-4013. If your call is concerning a line of credit call: 800-926-1000.
- 3). Provide your account number to the automated system and follow the command prompts to direct your call to the appropriate customer service representative.
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